Service Dashboard
AI-assisted diagnostics for LNG & EV heavy commercial vehicles
Open Tickets
+12%28
In Progress
+8%16
Resolved Today
+15%42
Avg. Diagnosis Time
-9%18.6 min
AI Accuracy (7d)
+6%72%
My Active Tickets
AI Diagnostic Assistant
Is the cooling pump operational?
Telemetry shows elevated battery temperatures correlated with reduced coolant flow. Confirming pump operation will significantly adjust thermal-system probabilities.
Top Possible Causes
AI Diagnosis Summary
Top Diagnosis
Cooling Pump Failure
Thermal System
Confidence
68% (Medium)
1,248
128
Expert Review
87%
Top Probability
Recent Activity
Expert reviewed ticket BEM-TRK-2026-0508
12m ago
Technician answered diagnostic question on BEM-TRK-2026-0512
28m ago
Document uploaded: Cooling System SOP (PDF)
1h ago
AI recalculated probabilities — Cooling Pump +12%
1h ago
Workshop Performance (This Month)
Avg. First Time Fix Rate
78%
Avg. Repair Time
21.4 hrs
Customer Satisfaction
4.6/5
Total Repairs (Month)
1,246